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Frequently Asked Questions

Get in touch

How do I contact You?

You can contact us on from Monday to Saturday (11 am – 7 pm). Or drop us a mail at hello@fabricstudio.in  we’d love to help you with your queries.

What are the different ways to connect with Fabricstudio.in?

You can provide your e-mail address in our Welcome box. Also, you can always follow our social media platforms including Facebook, Instagram, and Pinterest. This will keep you updated about ongoing offers, promotions, and our new launches.

Is it necessary to have an account to shop on Fabricstudio.in?

No, you do not need to have an account to shop on Fabricstudio.in. But we do recommend you to have yourself registered with us to avail offers, and discounts.

Can I order through WhatsApp, Instagram or Facebook?

Yes, you can DM us through any social media and we will get back to you through WhatsApp.

 

General Queries

Do you take bulk orders?

We would love to discuss your plan. Please get in touch with us on +917665521199

 
I have already placed my order; can I add more items to the same order?

No. Once the order is placed, you wouldn’t be able to add more items in it. But you can get in touch with us and we would be able to help you out in case your first order is not shipped.

 
How to check the status of my order?

To check the status of your order, log in to www.fabricstudio.in and go to “My Orders” section under “Account”. We will also email you when there is a status update to your order.

When can I expect my order? How many days does it take for delivery?

We ship within 3-5 days of you placing the order. For international shipping it takes about 10-12 days. For domestic shipping it takes 5-7 days. In case of any exception, we would call and inform you.

Returns & Exchange

What is your Return Policy?

Fabricstudio.in practices a simple and hassle-free Exchange Policy. Customers have to raise a Exchange Request through call or email us at hello@fabricstudio.in. No Exchanges would be acceptable if the Request is not within 48 hours of receiving the product.

How do I initiate Exchange?

If unfortunately, you have to exchange an order, please do so within 24 hours of placing the order, by calling us at +917665521199 or email at  hello@fabricstudio.in . No exchange request would be accepted if the request is raised after 48 hours.

What should I do in case of the manufacturing defect/damage product/wrong product?

If you have received a defective or wrong product, it will be eligible for replacement. You can return it to us. We may request you to send us a snapshot of the defect at hello@fabricstudio.in or contact us at +917665521199.

Do I get a Cash Refund for the returns made?

We do not have a Refund Policy. However, we will be able to give you A credit note or Exchange for the same amount of Purchase Order.

When is Returns/Exchange not possible?

When the below-mentioned points are not fulfilled, returns or exchanges are not possible.

  • The return needs to be initiated within 48 hours from the date of delivery
  • Item(s) of the order are used or damaged.
  • If the product is customized on your request.
  • Fabric order of less than 10 meters.
 
Can I exchange a product for another product in exchange?

Yes, you may exchange a product for another product. If you want to exchange the product you ordered for with a product of higher amount, you will have to pay the balance amount. Please call us at +917665521199 or email us at hello@fabricstudio.in .

 

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  • Home
  • Shop
  • Fabrics
    • Materials
      • Cotton
      • Rayon
      • Kota DoriaFeatured
      • Chanderi
    • Prints
      • Block Prints
      • Screen Prints
      • Natural
      • Ajrakh
      • Bagru
      • Indigo
      • Natural
      • Batik
    • Patterns
      • Abstract
      • Animal
      • Bandhni
      • Buta
      • Gold Prints
      • Geometric
      • Floral
      • Kids
  • Suit Sets
    • Cotton Dupatta Sets
    • Doria Dupatta Sets
    • Chanderi Suit Sets
  • Combos
  • Accessories
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