Frequently Asked Questions
Get in touch
You can contact us on from Monday to Saturday (11 am – 7 pm). Or drop us a mail at firstname.lastname@example.org we’d love to help you with your queries.
What are the different ways to connect with Fabricstudio.in?
You can provide your e-mail address in our Welcome box. Also, you can always follow our social media platforms including Facebook, Instagram, and Pinterest. This will keep you updated about ongoing offers, promotions, and our new launches.
Is it necessary to have an account to shop on Fabricstudio.in?
No, you do not need to have an account to shop on Fabricstudio.in. But we do recommend you to have yourself registered with us to avail offers, and discounts.
Yes, you can DM us through any social media and we will get back to you through WhatsApp.
We would love to discuss your plan. Please get in touch with us on +917665521199
No. Once the order is placed, you wouldn’t be able to add more items in it. But you can get in touch with us and we would be able to help you out in case your first order is not shipped.
To check the status of your order, log in to www.fabricstudio.in and go to “My Orders” section under “Account”. We will also email you when there is a status update to your order.
We ship within 3-5 days of you placing the order. For international shipping it takes about 10-12 days. For domestic shipping it takes 5-7 days. In case of any exception, we would call and inform you.
Returns & Exchange
Fabricstudio.in practices a simple and hassle-free Exchange Policy. Customers have to raise a Exchange Request through call or email us at email@example.com. No Exchanges would be acceptable if the Request is not within 48 hours of receiving the product.
If unfortunately, you have to exchange an order, please do so within 24 hours of placing the order, by calling us at +917665521199 or email at firstname.lastname@example.org . No exchange request would be accepted if the request is raised after 48 hours.
If you have received a defective or wrong product, it will be eligible for replacement. You can return it to us. We may request you to send us a snapshot of the defect at email@example.com or contact us at +917665521199.
We do not have a Refund Policy. However, we will be able to give you A credit note or Exchange for the same amount of Purchase Order.
When the below-mentioned points are not fulfilled, returns or exchanges are not possible.
- The return needs to be initiated within 48 hours from the date of delivery
- Item(s) of the order are used or damaged.
- If the product is customized on your request.
- Fabric order of less than 10 meters.
Yes, you may exchange a product for another product. If you want to exchange the product you ordered for with a product of higher amount, you will have to pay the balance amount. Please call us at +917665521199 or email us at firstname.lastname@example.org .